Refund policy
Return & Refund Policy
At GlamNest, we want you to be happy with your purchase. If there is a problem with your order, please contact us so we can help.
Returns
You may request a return within 7 days of receiving your order if the item is unused, unopened, and in its original condition and packaging.
For hygiene reasons, used makeup products, makeup brushes, and beauty tools that have been opened or used may not be eligible for return.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos or a video showing the issue.
After reviewing the request, we may offer a replacement, store credit, or refund where appropriate.
Refunds
Once an approved return is received and inspected, we will notify you about the refund. Approved refunds will be sent back through the original payment method where possible.
Processing times may vary depending on your payment provider or bank.
Non-Returnable Items
The following may not be eligible for return:
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Used or opened beauty products
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Used makeup brushes or beauty tools
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Items damaged through misuse
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Gift cards
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Items returned without their original packaging
Contact Us
For return or refund questions, please contact GlamNest through the contact details provided on our website. Please include your order number so we can assist you quickly.